Activity & History
Track request history, view status changes, and stay informed with notifications.
Overview
The Activity section of each request tracks the complete history of changes and updates, giving you full visibility into everything that's happened.
Activity Tabs
The Activity section has three tabs that organize information:
All Activity
Displays every action and comment related to the request in chronological order.
What you'll see:
- Comments from you, your team, and the audit team
- File uploads and deletions
- Status changes (e.g., moved from "To Do" to "In Review")
- Assignment changes
- Field updates (priority, due date, category, etc.)
When to use:
- Get a complete picture of everything that's happened on the request
- See the full context when investigating issues
- Review the entire timeline during handoffs or when someone new joins
Comments Only
Shows just the conversation between you and your audit team, filtering out system-generated activity.
What you'll see:
- Comments you've written
- Responses from your audit team
- Questions and answers
- Context and clarifications
When to use:
- Focus on the communication without distractions
- Quickly catch up on the discussion
- Find a specific comment or conversation thread
History Only
Displays system-generated events and changes, excluding comments.
What you'll see:
- File uploads with timestamps and uploader names
- Status changes (who changed it and when)
- Assignment changes
- Field modifications (priority, due date, etc.)
- Creation and deletion events
When to use:
- Track when files were uploaded
- See who made specific changes
- Audit the timeline of status changes
- Investigate when something was modified
Notifications
Stay informed about request activity through notifications.
What Triggers Notifications
You'll receive notifications when:
- Someone @mentions you in a comment
- A comment is added to a request you're assigned to
- A request assigned to you changes status
- Files are uploaded to a request you're watching
- The audit team returns a request (status changed to "Returned")
- Priority or due date changes on your assigned requests
Notification Delivery
Email notifications
Sent to your email address on file. Check your email settings to control frequency (immediate, daily digest, etc.).
In-app notifications
Appear in Agentive's notification center (bell icon in the top navigation bar).
Browser notifications
Pop-up alerts when Agentive is open in your browser (if enabled in your browser settings).
Managing Notification Preferences
Access your notification settings (typically under your profile or settings menu) to:
- Enable or disable specific notification types
- Choose delivery methods (email, in-app, browser)
- Set quiet hours or do-not-disturb periods
- Control frequency (real-time vs. digest)
At minimum, enable notifications for @mentions and status changes on your assigned requests to stay responsive to your audit team.
Viewing Activity History
The History tab provides a complete audit trail of all changes to the request.
What's Recorded
Every action is logged with:
- What happened — Description of the change (e.g., "Status changed to In Review")
- Who did it — Name of the person who made the change
- When it happened — Timestamp (date and time)
Examples of logged events:
| Event Type | Description |
|---|---|
| File uploaded | "Sarah Johnson uploaded Invoice_ABC_Corp.pdf" |
| Status changed | "John Smith changed status from To Do to In Review" |
| Assignment changed | "Michael Davis assigned to Sarah Johnson" |
| Priority updated | "Priority changed from Medium to High by Audit Team" |
| Due date modified | "Due date changed to Jan 30, 2026 by Audit Team" |
| File deleted | "Old_Invoice.pdf deleted by Sarah Johnson" |
Using Activity History
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